❓ HELP CENTER

Frequently Asked
Questions

Everything you need to know about our Kyara-ben (Character Bento) workshop in Akasaka.
We offer a Japanese home cooking class and a unique cultural experience perfect for families and couples.
Can’t find what you’re looking for? Feel free to contact us!

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Booking & Cancellation

Yes, we are a family-friendly cooking class!
  • Adult (16+): ¥10,000
  • Child (6-15): ¥6,000
  • Toddler (0-5): Free
You can change or cancel for free up to 24 hours before via BOKUN or email.
💡 Cancellation Policy: Free up to 24 hours before.

💼 For Groups & Agencies

★ Travel Agent Bookings

Yes! We welcome bookings from travel agencies globally.

★ Group & Private Sessions

We accept groups up to 30 guests for school trips or corporate team building.

Contact for Group Booking
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Dietary Requirements

Yes! We accommodate Gluten-free, Vegetarian, Vegan, and Halal requests.
🌿 IMPORTANT: Please inform us at least 3 days in advance.
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Location & Facilities

Yes, the building has a shared elevator and it is accessible for wheelchairs, strollers, and large luggage.
⚠️ IMPORTANT: The elevator entrance can be difficult to find. Please contact us at the time of booking. On the day of your visit, our staff will guide you.
There is no dedicated parking available. We recommend using public transportation (1-minute walk from Tameike-Sanno Station).
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Experience Details

No. You don’t need to bring anything. We provide aprons, cooking tools, and English recipes. Everything you need for this Tokyo Cute Bento is included.
You can choose from Panda, Shiba Inu Dog, or Seasonal Specials.
The entire experience takes about 1.5 to 2 hours.
No problem at all! Our staff speaks English, so please join us with confidence.
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Food Safety

Yes, but taking fresh food home is at your own risk.
💡 Consume as soon as possible on the same day.